Les Chaussons de la Belle offers complimentary Free International Express Shipping and Returns to more than 70 countries worldwide.
Please check below the countries we ship to.
We invoice in Euros. No other currency invoicing is available.
Shipping to all EU countries is FREE and item prices include VAT.
Shipping to non – EU listed Countries is FREE on a DDU basis (Delivery Duty Unpaid).
Customers buying from non – EU Countries will be required to pay import duties and taxes on delivery to FedEx, that sorts out all the import proceedings for you before delivery. You will be charged exactly and only the amount of these import duties and local taxes stated by your local customs office.
Les Chaussons de la Belle has no control over these local custom duties and other charges and cannot predict the amount: this is the reason why we don’t charge them at checkout and in your invoice. We recommend that you contact your local customs office for further information before placing an order.
VAT will not be applied to items shipping to non – EU Countries.
Customers have to provide a suitable shipping address where FedEx can obtain a compulsory, authorized signature on delivery.
Les Chaussons de la Belle shipments by FedEx are insured against theft and accidental damage at no additional cost for the customer. Once the shipment reaches the destination the goods are no longer insured.
When the order has been shipped, customers will receive an e-mail from Les Chaussons de la Belle specifying its tracking number and a direct link to FedEx website to monitor the shipment status. Les Chaussons de la Belle will not be held responsible for any delay in shipments caused by weather conditions, international customs issues and any other circumstances beyond the control of Les Chaussons de la Belle.
If the package is not successfully delivered to the customer’s address due to any wrong information from the customer (wrong or not fully complete address, wrong telephone number, absent at address, non-compliance with import regulations and/or taxes and duties when applicable), the package may be sent back to our stockroom in the European Union at the customer’s expenses including shipment costs and any import fees and taxes that may be assessed upon re-entering the European Union. These fees will be deducted from any eventual refund.
Les Chaussons de la Belle does not ship to post office boxes.
At the checkout process you will be asked to provide the shipping address for your order. An order has to be sent to one address only. It is not possible to change the shipping address of an order after checkout.
We endeavour to process and dispatch all In Stock orders within 2 Spanish/ Italian business days, but please allow us up to 7 days to delivery as external factors may cause delays. Your orders will be shipped once payment has been approved by Stripe or by Bank Transfer confirmation.
Pre – Orders will be shipped by FedEx International Express Service within 2 Italian business days of the shipping date clearly stated through the buying process and on Product Sheet before checkout, but please allow us up to 7 days to delivery as external factors may cause delays. Your order will be shipped on the date stated for Pre – Orders on the product sheet: it appears when you select your size. New shipping dates appearing later will not change the shipping date stated on your order.
Orders are processed at Les Chaussons de la Belle Monday to Friday from 9am to 5 pm on Spanish/Italian business days. Orders arriving on Friday evening, Saturdays and Sundays will be processed on next Monday.
As per International Laws Regulation of Commerce and Trade of imports and exports, all orders will be shipped from the factory in Italy or our headquarters in Spain, with an official invoice declaring the exact total of purchased merchandise in Euros. Les Chaussons de la Belle will not invoice in any other currency. Following International Customs Regulation it is illegal to declare lower values or the merchandise as a gift.
Estimated transit time after dispatch:
- Europe: 1 day to major cities. 2/3 days to remote areas.
- USA and Canada: 1/3 days, according to final destination.
- South America: 3/4 days, according to final destination.
- Asia and Middle East: 2/3 days, according to final destination.
- Australia & Oceania: 4/5 days to major cities, 6/8 days to remote areas.
- Africa: 2/5 days, according to final destination.
To check the transit of your order please see FedEx website using this link: www.fedex.com.
We will provide you its tracking number as soon as processed by FedEx.
Upon delivery of every order, customers are requested to inspect the box carefully before signing the delivery document to FedEx. Les Chaussons de la Belle packages are carefully sealed. If the package looks damaged, either sign the document with reservation or refuse it and, in both cases, immediately open a claim to FedEx. Please be aware that the designer’s box and all its contents are considered as part of the purchased item, have to be treated in accordance and not damaged in any way.
If you wish to return the purchased item for exchange or refund please note that it can be done in its original, undamaged packaging and exclusively through FedEx. No other shipping will be admitted. Please be sure to read the Exchange & Returns Policy terms.
Your personal information will always be treated as strictly private and confidential. Les Chaussons de la Belle will never share, rent or sell it without your consent. For further details please read Les Chaussons de la Belle Privacy Statement. In order to register for Les Chaussons de la Belle Online Store we will need your name, address and email address. To process orders by credit card online, we will also require the following information:
- Your billing address, shipping address, telephone number, credit card number and credit card information. We will use your billing and credit card information to process your order and inform you about its delivery.
- Your credit/debit card information and paying data are secured by Stripe Security System. Please see details at Paying Terms & Policy Statement and Privacy Statement.
- Please note that Les Chaussons de la Belle will not keep your credit card details in the Les Chaussons de la Belle website, and these details are therefore totally protected from any security breach at this website.
- We may also use information we collect to inform you of new products, news and services via emails. If you do not wish to receive these emails, please follow instructions to unsubscribe. Navigational information is used only for internal purposes to enhance the customer’s shopping experience and site usability and it is not shared with any other parties. Financial information is used to check the customer’s qualification and to invoice the customer for products purchased on Les Chaussons de la Belle Online Store.
We offer complimentary Free International Express Shipping to over 70 destinations:
EUROPE: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Kazakhstan, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
NORTH AMERICA: Unites States of America, Canada.
MIDDLE EAST – AFRICA: Bahrein, Kuwait, Israel, Morocco, Oman, Qatar, Nigeria, Saudi Arabia, South Africa, United Arab Emirates.
ASIA PACIFIC: Australia, Brunei, Hong Kong SAR China, Mainland China, India, Indonesia, Japan, Malaysia, Maldives, New Zealand, Oman, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand.
LATIN AMERICA & THE CARIBIAN: Argentina, Bahamas, Brasil, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Honduras, Panama, Peru.
If you wish to place your order from a not listed Country, please contact us at firstname.lastname@example.org to find its possibilities.
Please note that shipping services may vary according to your shipping destination and postcode.
For any further information please contact us at email@example.com